Privacy Policy

Last updated November 10, 2026

Zyndoe Technologies LLC ("Zyndoe", "we", "us") helps businesses apply for merchant processing accounts. This policy explains what information we collect, how we use and share it, and the choices you have. It applies to our merchant application, our text messages and emails, and our conversations with merchants.

Information we collect

  • Business information: legal and trade names, address, website, industry, processing history and volumes.
  • Contact information: names, email addresses, phone numbers, including mobile numbers.
  • Owner and banking information you provide in the application, and the documents you upload, such as statements and identification, which underwriting requires.
  • Communications: the emails, calls and text messages you exchange with us, and records of your consent to receive text messages.
  • Technical information: basic device and connection data, such as IP address, used to secure the application and record consent.

How we use it

  • To evaluate your merchant account application and submit it to payment processors and underwriting partners.
  • To contact you about your application and account by email, phone, and text message when you have opted in.
  • To support your account after approval.
  • To prevent fraud, secure our systems, and meet legal and regulatory obligations.

How we share it

  • Payment processors and underwriting partners, as you authorize on the application, to evaluate and open your merchant account.
  • Service providers who operate our systems on our behalf, such as document storage, email delivery, and text-message delivery, and only for that purpose.
  • Legal requirements: when required by law, or to protect the rights and safety of Zyndoe, our partners, or others.

We do not sell your personal information.

Text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties. The only exception is the text-message providers that deliver our messages on our behalf. See our SMS Terms for how to opt out (reply STOP) or get help (reply HELP).

Security and retention

Application data is encrypted in transit and stored with access limited to the people who review your application. We keep information as long as needed to evaluate and support your account and to meet legal obligations, then delete it.

Your choices

  • Reply STOP to any text message to stop texts.
  • Email us to access, correct, or delete your information, or to stop emails or calls.

Children

Our services are for businesses and are not directed to anyone under 18.

Changes

We may update this policy. The date above shows the latest version.

Contact

Zyndoe Technologies LLC · 4157 Beckley Rd, Stow, OH 44224 · cody@zyndoe.com · zyndoe.com